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We currently accept and process orders within the United States only. Please allow up to 8 weeks for order processing and delivery. All sales are final and non-refundable; no returns or exchanges will be accepted.

San Antonio Shoe, Inc.
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Journey/Tour orders :
Journey/Tour Special Makeup orders are special orders for custom goods and require an estimated eight weeks for production. No changes or cancelations can be made after placing an order. Journey/Tour Special Makeup orders are final sale and are not eligible for returns or exchanges. Journey/Tour Special Makeup orders are subject to applicable taxes and shipping. No promotional discounts will be valid for Journey/Tour Special Makeup orders. Shipping is available only within U.S. territories and domestic locations. Available materials are subject to change without notice. While we make every effort to represent colors as accurately as possible, color variations may occur due to the organic nature of leather. For more information and applicable exclusions, please consult a store associate or contact our customer support team.

Orders for other styles placed over the phone:
Special Makeup orders must receive factory approval for production. Orders require an estimated eight weeks for production. No changes or cancelations can be made once production has begun. All Special Makeup orders are final sale and are not eligible for returns or exchanges. Special makeup orders are subject to an additional $35 fee to the listed price of the shoe plus any applicable taxes and shipping. No Promotional discounts will be valid for special makeup orders. Shipping is available only within U.S. territories and domestic locations. For more information and applicable exclusions, please consult a store associate or contact our customer support team.

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